online Appointment scheduling
Customers easily secure a time for the service they need
Customers secure an appointment at a convenient location and wait on or off-site. Appointments will be seamlessly blended with your walk-in traffic if you have a queuing system.
Our online appointment software will allow customers to go online and book an appointment for individual employees, a block of time designated by senior staff, service queue, specific date/time, location etc. Once an appointment has been made, that time and date is now reserved! The customer is sent a confirmation email outlining the time, date and location of their appointment.
The appointment software will generate a minimum of two notifications for the customer. These notifications can be sent via email, SMS, or both. The first notification to the customer will detail the appointment confirmation code, date, time, and location. The second notification will be a reminder. The reminder is sent whenever the customer prefers (i.e. one week, one day, or one hour prior to their appointment). Moreover, if an appointment is cancelled, or rescheduled, a confirmation notification is sent back to the customer confirming the new appointment date or appointment cancellation.
Customers will be prompted to check-in on-time and at the correct location prior to their visit.
Whether you have a queuing system or not, the customer will check-in by entering their confirmation code via a self-service touchscreen, or receptionist.
NEMO-Q appointment scheduling software will seamlessly blend appointment customers with your walk-in traffic. The customers will input their appointment confirmation code into the touchscreen kiosk. Their appointment status has been verified, and the customers will be called at the time of their scheduled appointment.
Customize schedules, set calendars, and enforce scheduling rules.
Many industries, including law, finance, accountancy, healthcare, coaching, and education, thrive on online appointment scheduling software. Such software offers a competitive advantage and helps businesses save their customers’ time. A better customer experience, in turn, allows them to drive more customers.
Our app has an intuitive UI that allows your customers to navigate booking. It works like an omnichannel solution that can enable you to handle digital and physical (walk-in) customer appointment booking.
Ready to Enhance Your Customer’s Experience & Your Workflow!
Are you thinking of enhancing your customer’s experience? Reach out to our experts; they will walk you through our appointment systems. We will show you a demo of the application, the use of various options, and how you can customize it according to your needs.
We have been in continuous operation for more than twenty-two years, helping several industries to streamline their business and improve customer experience. Contact us to know more about our online appointment scheduling software.
It’s time you should shift to a highly powerful, dynamic, and customized appointment booking software to improve the process of queuing. This enables your customers to save time that they might spend standing in a long queue to book their appointment. Also, it improves your efficiency and improves your customer retention.
Contact us now!
Get the ultimate benefits of NEMO-Q.