Virtual Queuing Systems

Through an interactive session with one of our touch screen, push-button kiosks - customers are issued a ticket or placed in a virtual line. The customer can now be comfortably seated in a reception area rather than standing in line. The customer's specific need is placed in an electronic queue where it will interface with the virtual control panel located on the Work-Station Attendant's computer. The attendant will then use the control panel to call forward, transfer or otherwise manage your customer's experience.

  • Queue customer using names or numbers
  • Place people in line using a touch screen, push-button, receptionist or by SMS (text)
  • Display on TV's, LED's or integrate with Digital Signage
  • Customers can be moved and tracked through the entire process
  • Analysis of statistical history
  • Establish improvements
  • Achieve the best possible customer

Virtual Queuing Systems

Industries Served

government

Healthcare

Higher Education

retail/utilities

financial institutions