• Improve customer waiting experience with the NEMO-Q Queuing System

  • Queue customers by name or number and allow them to get in line via phone, kiosk, online, or by appointment

  • Gather real-time queuing statistics for managers and supervisors

Virtual Queuing
Virtual Queuing
Learn More
  • Virtual Queuing Flow

The Virtual Queuing Process

Here's the short version...

1. Customer checks in at a touchscreen or with a greeter
2. From here, the customer can be comfortably seated while waiting
3. Both a visual and audible notification can be seen and heard when it is the next customer’s turn
4. Employees manage the remainder of the customer’s visit with a dashboard on their existing PC
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
government queuing
  • Queuing in the Government Sector

Queuing in the Government Sector

Here's the short version...

The NEMO-Q Virtual Queuing System is used by thousands of government entities in over 67 different countries. With the experience of over 45,000 systems worldwide, we are uniquely equipped to provide you with the right system for the right price. As the industry evolves and the types of systems used change to take advantage of new technology, NEMO-Q is on the cutting edge. We have become the driving force in the industry by listening to the needs of the customers and then delivering solutions to meet those needs.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
healthcare queuing
  • Queuing in the Government Sector

Queuing in the Health Care Sector

Here's the short version...

Healthcare facilities all over the world are using NEMO-Q's virtual queuing systems to increase overall patient satisfaction, improve throughput, and manage their wait times. We recognize that rarely are two operations the same and each Patient Flow solution usually has to be equally unique. Let one of our specialists help you find the solution that is right for you.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Higher Education queuing
  • Queuing in the Government Sector

Queuing in the Higher Education Sector

Here's the short version...

NEMO-Q has years of experience managing the very unique traffic patterns of colleges and universities. We can design a flexible system to manage lines and wait times in any higher education environment. The system can seamlessly transfer students between departments and merge walk-in traffic with appointments to maximize efficiency.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Retail queuing
  • Queuing in the Retail Sector

Queuing in the Retail Sector

Here's the short version...

In retail, it has never been more important to manage your wait times than right now. NEMO-Q offers a variety of tools to help you manage wait times and productivity, or to just improve the waiting environment. From elaborate queuing systems like the ones you see in mobile phone stores to "single queue" directors, we have a solution for every need.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Bank queuing
  • Queuing in the Banking Sector

Queuing in the Banking Sector

Here's the short version...

An increasing number of Banks and Credit Unions are turning to different types of queuing systems to manage wait times and productivity. These systems can be used to direct customers to tellers or as an electronic sign-in sheet for the customer service side. The NEMO-Q system can match employee skill sets with customer demand to maximize selling opportunities and profits.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Queuing by Phone
  • Queuing in the Retail Sector

Queuing Using a Phone

Here's the short version...

NEMO-Q offers a variety of phone queuing applications, including our "Text to be Next" and our "Call Ahead Queuing" softwares. Both applications allow your customers to wait from a remote location until it is their assigned time to come into your office for service. This not only creates a more relazed working environment for your employees, but it also gives your customers a lesser percieved wait time at your office!
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Online Appointment Scheduling
Online Appointment Scheduling
More Info
  • Queuing with Online Appointments

Queuing with Online Appointment Scheduling

Here's the short version...

NEMO-Q is proud to release its newest version of online appointment software named Ventus. Our online appointment software will allow customers to go online and book an appointment for individual employees, a block of time designated by senior staff, service queue, specific date/time, location etc. Once an appointment has been made, that time and date is now reserved and the customer is sent a confirmation email outlining the time, date and location of their appointment.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Ticket queuing
  • Queuing Using Tickets

Queuing Using Tickets and Numbers

Here's the short version...

The NEMO-Q Virtual Queuing system is designed to allow customers to check-in and secure a place in line through a variety of means. Our system will allow customers to get in line by simply walking in and checking in at a kiosk or with a receptionist or greeter. Once the customer's need has been assessed, they will be placed in a virtual queue and issued a ticket.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Queuing by Name
  • Queuing Using Names

Queuing Using Names

Here's the short version...

The NEMO-Q Virtual Queuing system is designed to allow customers to check-in and secure a place in line through a variety of means. Our system will allow customers to get in line by simply walking in and checking in at a kiosk or with a receptionist or greeter. Once the customer's need has been assessed, they will provide their name and be placed in a virtual queue.
Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Statistical Queuing Data Gathering
Statistical Queuing Data Gathering
More Info
  • Real Time Statistical Queuing Data Gathering

Real Time Statistical Data Gathering

Here's the short version...

While improving customer flow is an important aspect of queuing, gathering statistics and metrics on customer throughput and employee productivity is a vital part of our industry. NEMO-Q offers its invaluable statistical and reporting software with every virtual queuing system; this software allows supervisors and managers to view a perfect snapshot the day to day activity and real-time, up to the minute data of customers, services, and individual employees. Long Version →

Click below to learn more about the different ways customers get in line.
  • Ticket Queuing+
  • Using the ticket queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line and issued a ticket number. Click here to read more →
  • Queuing by Name+
  • Using the name queuing approach, customers will check-in at a self-serve kiosk station or with a receptionist or greeter. Based on the reason for their visit, the customer is placed in line when they enter their name into the queuing system. Click here to read more →
  • Queuing by Phone+
  • All of our queuing systems can also be equipped with our phone queuing products. This technology allows customers to get in line via SMS text message or via phone call, and wait from a remote location. Click here to read more →
  • Online Appointment Scheduling+
  • Whether you're using ticket queuing or name queuing, all of our systems can be equipped with online appointment scheduling. Customers will be able to schedule a time to come to your office hours, days, or weeks in advance. The queuing system will seamlessly blend walk-in traffic with appointment traffic. Click here to read more →
Blank
Project Eight

Restaurants

Give your guests a VISIbile place in line with VISI-Q

The VISI-Q system assigns each party a reservation number and allows your guests the ability to monitor their progress as they move up the "list" on a TV or a display. The reservation number is printed on a ticket with a highly accurate estimated wait time from a unit at the hostess stand. As an option, the reservation number can be requested and received using a cell phone with our patent-pending text messaging system.

View More →

Blank
Project Eight

Restaurants

Give your guests a VISIbile place in line with VISI-Q

The VISI-Q system assigns each party a reservation number and allows your guests the ability to monitor their progress as they move up the "list" on a TV or a display. The reservation number is printed on a ticket with a highly accurate estimated wait time from a unit at the hostess stand. As an option, the reservation number can be requested and received using a cell phone with our patent-pending text messaging system.

View More →

Next Please System
Next Please System
More Info
  • Linear Queuing

Linear Queuing with a Single File Line

Here's the short version...

The next please system is designed for lobbies that have their customers form a single-file line to wait for services. Our system can direct your flow of customer traffic by displaying an arrow and window number on a LCD flatscreen television when employees use a wireless remote to press the next button. With digital signage capability, you can keep your customers entertained while they wait while also marketing services to a captive audience! Long Version →

Click below to learn more about the different linear queuing products we offer.
  • Next Please+
  • Using Next Please can offer a variety of benefits to your customer flow management, including creating a lesser percieved wait time for patrons wating for service as well as direct your flow of traffic in a timely and professional fashion. Click here to read more →
  • VisiDisc+
  • If you've got rope-lines or stanchions in your lobby, you know that people spend a lot of time looking down at their feet when they have nothing to watch. Take advantage of this captive audience by placing VisiDiscs on your stanchion bases. This customizeable disc conforms to the any stanchion base and can be used for promotional material or location information. Click here to contact us today about VisiDisc →
Copyright © 2014 NEMO-Q